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Terms of Use

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Purpose and company details

These General Terms and Conditions of Sale relate to the purchase, made remotely (via IT network), of products/services offered for sale on this website ottica-lux.com by the company (hereinafter referred to as the SELLER)

Company name Ottica Lux Srl
With headquarters in Castel D’Azzano
Enrolled in the Verona Companies' Register under No. VR-429226 VAT No. 04543530234
E-mail info@ottica-lux.com

Each purchase transaction shall be disciplined by not only these General Terms and Conditions of Sale, but also the laws in force as and when applicable, including by way of example but not limited to Italian Legislative Decree No. 205/2006 supplemented by subsequent EU regulations. THE CUSTOMER must retain these general terms and conditions of sale. By placing an order online, by telephone or by e-mail, THE CUSTOMER declares that they have read and fully accepted the general terms and conditions of sale and payment laid down below.

THE CUSTOMER may purchase the products sold in the on-line catalogue present on this website, as described in the related technical fact sheets. THE SELLER undertakes to describe and present the articles sold on the website in the best way possible. Nevertheless, there may be some errors, inaccuracies or small differences between the website and the actual product. Furthermore, the photographs of the products presented on the website do not constitute a contractual element, as they can only be representative.
The availability of the products refers to that which is present at the time when the CUSTOMER consults the catalogue and places the order; this must however be considered purely indicative because, due to the simultaneous presence on the website of several users, the products could be sold to others before the order is confirmed. Even after the order confirmation e-mail is sent by the SELLER, there may be cases of partial or total unavailability of the goods. In this event, the CUSTOMER shall be promptly informed and may decide whether to accept delivery only of the products available or request the cancellation of the order by communicating this by e-mail to the customer service department.
The prices of the products shown may be VAT included/excluded. However, it is indicated on the page if value added tax is applied. Shipping costs are not included in the purchase price, but are indicated and calculated on conclusion of the purchasing process before payment is made. The CUSTOMER accepts the faculty of the SELLER to change its prices at any time, however the goods shall be invoiced on the basis of the prices indicated on the website at the time of the order and confirmed in the e-mail sent as confirmation of the order acquisition.
Requests for invoices must be made at the same time as the order confirmation, indicating the VAT number and Tax Code (if a one-man business) in the appropriate field. The invoice will be sent together with the goods, inside the parcel.
The sale shall be considered concluded when the SELLER sends the CUSTOMER an e-mail confirming the order. The e-mail shall contain the details of the CUSTOMER and of the order, the price of the goods purchased, the transport costs and the shipping address to which the goods will be sent. The CUSTOMER undertakes to verify the correctness of the data contained therein and to promptly communicate any corrections.
1. The SELLER shall not undertake any liability for inefficiencies attributable to force majeure or unforeseeable circumstances, even if dependent on malfunctions and inefficiencies of the Internet network, in the event it is unable to execute the order within the timescales envisaged in the contract.
2. The availability of each item is only an indication, it is not of a contractual nature and no liability can be assigned to the seller in the event of unavailability of one or more products.
These General Terms and Conditions of Sale comprise the entirety of the clauses making up these General Terms and Conditions of Sale. If one or more provisions of these General Terms and Conditions of Sale is deemed invalid or declared invalid in accordance with the law, regulations or following a decision by a court having jurisdiction, the other provisions shall continue to be in full force and effect.
These General Terms and Conditions of Sale are subject to Italian law. Any dispute that cannot be settled amicably shall be submitted to the exclusive jurisdiction of the Court of the place of residence or domicile of the CUSTOMER, if located in the area of the State
The Customer is protected according to the new regulation 2016/679/EU on Privacy.

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